Process Management will aid any organization or department leverage business processes to achieve goals and objectives. Managing an organization’s processes has many benefits, including increasing productivity, improving efficiency, satisfying customers, and decreasing costs. Managing operations can also be used to improve any business process.
Processes are the steps or actions to produce organizational goals and objectives. It’s the HOW things, tasks, or activities are done. How to achieve the desired result? How to be efficient? How to utilize people, technology, and other resources to address problems?
This process management training will also cover related concepts and applications.
Key Topics
I. Process-People-Technology elements for organization’s success
II. Definition and evolution of business process, business process management, and closely-tied concepts: Improve, Redesign, and Automate
III. Who defines and is responsible for the process
IV. Types of business processes: Core and Support
V. Four (4) key characteristics of an exemplary process
VI. Distinguish the vital role processes play in an organization
VII. Five (5) stages to business process management life-cycle: Design, Model (Flowchart), Execute, Monitor, and Optimize
VIII. Extra reading and activities related to the topic
Should you be interested in registering, please call or text: Tel. (02) 8569.7886 / Mobile Numbers: Globe: 0915.205.0133 / Smart: 0908.342.3162 / Sun: 0933.584.7266 or PM us the following details so we can better assist you:
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