During the COVID-19 crisis, managers and supervisors in the organization performed their usual roles but under the additional pressure of workforce uncertainty and increased safety and health risks. They also manage their work-life challenges and stay informed about rapidly changing policies. They are changing policies such as the Work from Home of most of the workforce. Therefore, having excellent people management skills and the ability to adapt rapidly will significantly impact the business. Everyone is forced to adjust to the NEW NORMAL.
The significance of exceptional people-handling skills transcends your profession – it helps you manage people effectively and improves your company’s overall performance in the process. Therefore, you need to develop and apply those people skills to achieve your goals and objectives.
Key Topics
I. 3 Elements for Organizational Success (People, Process, and Technology Framework)
II. Importance of People and People Management Skills
III. Managing Talent in Times of Crisis: COVID-19
IV. Types of People Skills
– Leadership
– Communication
– Identifying, Understanding, Valuing, and Managing Diversities of the Workforce:
V. Generational Differences
VI. Attitude Towards Work and People
VII. Geography and Remote Employees
– Principles of Motivation
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