Operations are one of the core business functions that substantially affect productivity for both product manufacturing and services. Even if one is not an operations employee, this program is still beneficial to learn and developing knowledge of the business’s operations side.
The concepts, processes, principles, and techniques in Operations Management (OM) apply globally to all productive enterprises (on a small or massive scale). Whether the applications are in an airline, office, hospital, bank, restaurant, department store, or factory, producing goods and services still requires effective operations management.
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