All businesses seek a way to ensure their company has a viable future in the 21st century. To do this, you need to bring out the creativity in you, your staff, and your whole organization in solving problems and creatively making decisions. Most people find problem-solving and decision-making (PSDM) difficult. It is like a journey into the unknown requiring creativity, intuition, imagination, careful analysis, diagnosis, and step-by-step action planning.
Key Topics
MODULE I – CREATIVE PROBLEM SOLVING
1. Define the problem
2. Classification of the problem
3. Approach to problems
4. Creative problem-solving styles
5. Creative problem-solving model
6. Creative problem-solving tools
MODULE II – CREATIVE DECISION MAKING
1. Define decision making
2. Types of decision making
3. Basic ingredients/substitute for decision making
4. Conditions for decision making
5. Barriers to decision making
6. Decision-making model
7. Creative decision-making process
8. Creative decision-making tools to include Kepner-Tregoe Method
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